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Low tack masking tape.
Perfect for applying to any laser cutting material before cutting to keep the surface clean from smoke or burn marks.
Perfect for applying to any laser cutting material before cutting to keep the surface clean from smoke or burn marks.
All purpose standard application tape with a low medium tack adhesive. Suitable for both wet and dry application, can be used for masking laser cutting materials and will not damage leather or wooden surfaces. May also be used for large, medium and small size vinyl graphics.
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Prompt and efficient delivery
Onsite or over the phone support
Your payment information is processed securely
Get in touch sales@koenigmachinery.com.au
Unit 10, 242D New Line Road Dural NSW 2158 Australia
Designed and Developed by
Visit our FAQs page to find answers to common questions.
We are available Monday to Friday.
Call us on (03) 9037 0826
Want to get in touch with our teams? Visit our contact page to send us a message.
We are committed to delivering your products to your premises as safely as possible. Our service delivers Australia-wide and is dedicated to meeting a variety of shipping needs.
Shipping is calculated based on your location and the weight of the item/s you have chosen to purchase.
Shipping is calculated at checkout, machines are shipped by standard feight. In regards to larger Fiber lasers a member of the Koenig Machinery Service team will contact you to arrange shipping logistics.
Laser Materials
Standard Click and Collect:
We can have your orders processed for next day pick up.
Express Click and Collect:
If ordered before llam, we will have your materials ready that day for pickup.
Opt for click and collect at checkout.
If your material is faulty or damaged upon arrival please contact us directly. We will either organize a refund or ship you a replacement.
If it’s determined that the material was damaged on your behalf, you will not qualify for a refund or replacement.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with:
Visa, MasterCard, American Express, Paypal, and more.
If your is faulty or damaged upon arrival please contact us directly. We will either organise a refund or ship you a replacement.
If it’s determined that the material was damaged on your behalf, you will not qualify for a refund or replacement.
Co2 Laser Machine Warranty
All Co2 Machines come with a standard 1 year warranty as required by our local Australian Consumer Protection Law.
Co2 Machine Warranty – 1 year – excluding consumables.
Co2 Laser Tube Warranty – 9 months.
*40watt tubes and below – 6 months
*Yongli Tubes – 1 year
Fiber Laser Machine Warranty
All Fiber Laser Machines come with a standard 1 year warranty as required by our local Australian Consumer Protection Law.
Fiber Machine Warranty – 1 year – excluding consumables.
Fiber Power Source Warranty – 2 years
After sales warranty of Laser Machines
Call out service Co2 and fiber lasers – included for the first year given there is a machine fault.
Service fees will be charged at an hourly service rate if there is a user fault. Depending on location and machine type, shipping back to the nearest Koenig office for service and repair might be used as it can be more efficient and cost effective.
Phone and email technical support as deemed reasonable is free and included for the life of your machine.
NOTE: The warranty does not include consumable parts, such as mirrors, lenses belts, gas fitting, nozzles and bearings.
Extended Warranties
Koenig as a policy does not offer extended warranties on machines, we see extended warranties such as on parts, excluding labour as exploitative to the end user and we prefer to be honest and fair in regards to service costs and service related parts. Extended warranties are profitable for companies but we see them as junk insurance to exploit the buyer ergo the customer.
If your material is faulty or damaged upon arrival please contact us directly. We will either organise a refund or ship you a replacement.
If it’s determined that the material was damaged on your behalf, you will not qualify for a refund or replacement.
In some circumstances we offer a return policy, please check out our policy on the bottom of the page “returns and refunds”. These policies differ from materials and accessories to larger machinery.
Set up and training does depend on your machine type and location. Depending on your own skill set and ability to absorb our training material we have several options for you.
You can have one of our highly trained technicians to install your machine at your premises Australia wide. However, if you’re rural and want to look at setting up the machine yourself, we have videos and guides to assist you with the installation process.
We have several finance options that we can offer and we are happy to work with your existing financial brokers. Give us a call today for more information and pricing options. Finance on larger machines is a great option for tax and cash flow benefits. Speak to a finance broker or your accountant to see what terms you can achieve and what makes sense for your machine and business plan.
We at Koenig Machinery are hesitant to offer the buy now pay later finance options for materials due to the inherent debt trap it has the potential to create for small or start up businesses.
At Koenig machinery we pride ourselves on the quality of our after sales and service support. We offer ongoing free phone call and email support for the life of your machine.
Our aim is to arm you with as much information and support to ensure you feel comfortable in using your machine to its productive capacity. Leaving you only with creative, design and business required to ensure your own success.
All materials come with a 1 year machine warranty which covers all machine parts plus, a 6 month warranty for the laser tube.
If you experience any problems with your machine throughout the warranty period please contact us. Any issues outside warranty will undergo a consult to identify the issue and cost for fixing.
You can apply for an extended warranty by giving us a call.
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