Your machine will be delivered either on a flatbed truck or in a container, depending on the machine size and your location. Large machine deliveries will require a Franna to remove the machine and components from the container and locate them in place within your factory. Smaller machines may be able to be delivered and offloaded with a forklift.

Please talk to us to confirm the space required for the delivery and what equipment will be required or provided on site.

Your team will be trained on the machine software, procedures and maintenance until they feel confident to run the machine solo. Installation and training will run for 3-5 days with 1-4 local technicians depending on the size and complexity of the installation.

Additional training time or training sessions can be organised at an affordable price, any time throughout the life of your machine.

Fiber Laser FAQ

What about support?

At Koenig Machinery we pride ourselves on the quality of our after sales service and support. This is why we offer free phone and email support for the life of your machine. We are here to see you succeed and help you along the way, whether it is a service call or a quick chat to identify the right settings for your material.

We have technician staff available for urgent support or service calls when you need someone on-site to help and also have 24/7 WeChat technical support with our international team so that you can get help even when you are working odd hours to get that urgent project finished in time

Do you offer finance?

We have several finance options that we can offer, and we are happy to work with your existing financial broker as well. Call us for more information and pricing options.

Can we do maintenance ourselves or do we have to get a call out from a Koenig technician?

Large heavy machinery companies love maintenance call outs, with large billable time and invoicing for very high margin spare parts like oils, lubricants and small components that are easily replaceable. Here at Koenig Machinery, we will train you not only on the machine procedures and software but also on the maintenance requirements, giving you any advice you might be after. This allows you to maintain your machine in a perfect working order well into the future.

If you are more production focused, we are happy to schedule regular maintenance with our Koenig technicians, billing at reasonable rates. Let us work with you for your service and maintenance requirements, meeting your needs and wants, while running your business economically.

What power will my fiber machine require?

The power required is standard 3 phase 415V 50Hz power, a power filter unit to stabilize the voltage at 380V is provided with every machine.

The current required will depend on the chosen laser source power. Our machines range from 1kW up to 20kW in laser power and each would require different Current/Amps to run the machine. Please speak with us for more information regarding the power required for your specific fiber laser model.

Can the machine run on Single Phase 230V 50Hz power?

It is possible for us to adjust the power configuration on certain lower powered models. If you are only able to connect to single phase power please talk to us about the models available with single phase connection.

What gas does the machine use?

A standard fiber machine will use O2 for cutting Mild Steel and Copper and Nitrogen gas for cutting Stainless Steel, Aluminium, Brass and other non-ferrous metals.

You can use a compressor in place of either O2 or N2, for thinner grades generally up to 6mm thickness (most effectively up to 3mm). Cutting with compressed air requires a minimum pressure of 12 Bar (175psi), with best quality achieved between 15-20Bar pressure (220-290psi).

What are the pros and cons of cutting with compressed air?

Cutting with compressed air is extremely cost effective, when compared to cutting with Nitrogen or Oxygen, reducing the part cost by up to 10 times depending on design. Generally, there is little noticeable difference between an air cut and a gas cut for thinner materials up to 3mm thickness.

Mild Steel will have a slightly darker edge finish which is very minimal and Stainless Steel will have a slight yellow tint on the edge cut. Aluminium will have no noticeable cut difference. When cutting up to 6mm thickness you will start to see a much more prominent burnt colour on the edge of Stainless Steel. 6mm and above you will begin to see slightly more dross on the back of parts, increasing with thickness.

For customers cutting thin metals including Stainless Steel where the edge is hidden, compressed air cutting is highly recommended to keep your output costs low. For customers cutting much thicker materials or a range of different materials and thicknesses it may be recommended to have both compressed air and consumable gasses. Please call your Koenig Machinery representative so that we can advise the best set-up for you.

Fiber Laser Installation Gallery